How ZAPME is Addressing the Challenges of EV Charging Accessibility

Mary-Ann Mason • July 4, 2025

Creating a more inclusive future for electric vehicle users

A woman in a wheelchair is sitting at a desk using a laptop computer.

Accessibility in EV Charging Needs Urgent Attention

As electric vehicle ownership rises across the UK, the focus on inclusive charging infrastructure has become more important than ever. For EV adoption to be truly widespread, the charging network must meet the needs of all users, including disabled drivers and passengers with reduced mobility.

Many public charging points currently fall short in terms of accessibility. Poor design, unsuitable locations and a lack of user-friendly features create unnecessary barriers for a significant portion of the population. ZPN’s ZAPME technology is working to change that by rethinking how EV infrastructure is delivered and used.


Why Accessibility Matters in EV Infrastructure

EV charging should not be a privilege. For drivers and passengers with disabilities, the current network can present real challenges. From heavy charging cables to poorly placed kerbs, standard installations often ignore the needs of those who require additional support.


Some common barriers include:


  • Inaccessible kerb heights or narrow bays
  • Cables that are difficult to lift or handle
  • Lack of space for wheelchair access
  • Touchscreens that are not usable for those with limited dexterity
  • Absence of audio or visual guidance for people with sensory impairments


These issues can turn what should be a straightforward task into a source of frustration or even exclusion. Inclusive infrastructure is not just about meeting legal obligations. It is about ensuring that the shift to electric transport does not leave anyone behind.


How ZAPME Offers an Inclusive Charging Experience

ZAPME is designed to be more than a standard charging point. Developed by ZPN, it is a modular system that focuses on flexibility and intelligent design. These characteristics make it particularly well suited to solving the most persistent accessibility challenges in EV charging.


Key ways ZAPME supports accessibility:



  • Low profile hardware that can be installed without raised kerbs
  • Modular placement that allows for wider access bays
  • Lightweight cable management options for easier handling
  • Integration with user apps that include audio and visual instructions
  • Remote monitoring and support that simplifies problem resolution


Because ZAPME does not rely on extensive groundworks or fixed layouts, it can be configured for different environments including accessible car parks, public service locations and community transport hubs.


Improving Access for Everyone

Making EV charging more accessible does not only benefit disabled users. Families with prams, older adults and people recovering from injury also benefit from better design. A well planned charging station should work for the widest range of users possible.


Accessible EV charging helps to:


  • Increase confidence in EV ownership
  • Reduce travel-related anxiety for vulnerable groups
  • Improve equity in low emission transport adoption
  • Strengthen trust in public and private infrastructure providers


ZAPME’s modular approach means that improved access can be built in from the outset, rather than retrofitted as an afterthought.


Future proofing the Charging Network

As regulations continue to evolve and awareness around accessibility grows, it is expected that future EV infrastructure will need to meet higher inclusion standards. Futureproofing now saves cost and disruption later.


ZAPME provides this advantage by allowing for phased rollouts and upgrades. For example:


  • Additional units can be added as demand grows
  • New features can be integrated without major structural changes
  • Smart systems can collect data to inform ongoing improvements


This adaptability ensures that charging locations can evolve with the needs of their users, making the system more sustainable and inclusive over time.


Towards a More Inclusive Transport System

The move towards electric vehicles is a major shift in modern transport, but that shift must be for everyone. Ensuring that charging is accessible, safe and easy to use is fundamental to achieving genuine inclusivity in low emission mobility.

ZAPME stands out by addressing the real-world challenges faced by a broad range of users. By focusing on flexibility, user-centred design and ease of installation, it helps bring accessible EV charging within reach for communities across the UK.


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